Ask Nomi Terms of Service
Last Updated: May 25, 2026
Agreement to Terms
By using Ask Nomi ("we," "us," "our"), you agree to these Terms of Service ("Terms").
IF YOU DON'T AGREE, DON'T USE OUR SERVICES.
1. Eligibility
You must be 18 years or older to use our Services.
By using our Services, you confirm that:
- You are at least 18 years old
- You can legally agree to these Terms
- All information you provide is accurate
2. Your Account
To use our Services, you create an account. You agree to:
- Provide accurate information
- Keep your password secure
- Not share your account
- Notify us of unauthorized use
You are responsible for all activity on your account.
3. Privacy
We care about your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your data.
4. Medical Disclaimer
Our Services provide:
- Health tracking tools
- Informational content
- AI-powered insights for tracking purposes only
Our Services do NOT provide:
- Medical diagnosis or treatment
- Professional medical advice
- A replacement for healthcare providers
You must:
- Always consult qualified healthcare providers for medical decisions
- Not rely on our Services for medical emergencies
- Understand that AI may provide inaccurate information
If you have a medical emergency, call 911 immediately.
We are not responsible for any health outcomes resulting from use of our Services.
5. Group Support, Educational Programs, and Group Offerings
Ask Nomi may offer peer-support, educational, community, or group-based programs, including programs related to endometriosis, chronic pain, emotional wellbeing, relationships, care navigation, and related topics.
These programs are intended to provide education, reflection, peer connection, and general support. Unless we clearly state otherwise in writing, these programs are not therapy, psychotherapy, medical care, mental health treatment, or clinical care.
Participation in any Ask Nomi peer-support, educational, or group program does not create a therapist-client, doctor-patient, clinician-patient, or treatment relationship between you and Ask Nomi, any facilitator, guest speaker, provider, or other participant.
Any information shared during these programs is for general educational and peer-support purposes only. It should not be treated as medical, mental health, legal, or professional advice, and it should not replace care or advice from your own licensed healthcare providers.
You are responsible for deciding whether participation is appropriate for you. You are also responsible for seeking medical, mental health, or emergency support when needed.
By participating, you agree to respect the privacy of others. You agree not to record, screenshot, photograph, transcribe, post, publish, or share any part of the session, or any other participant's name, story, health information, or personal details.
The facilitator will maintain confidentiality consistent with applicable ethical and legal requirements. However, because this is a group setting, confidentiality cannot be absolutely guaranteed. Each participant agrees not to disclose identifying information about other group members or share what other members discuss.
Participants may share their own learning from the group, but should not share names, identifying details, personal stories, screenshots, recordings, or private information about other participants.
Limits of Confidentiality (important)
Confidentiality has legal and ethical limits. The facilitator may be required or permitted to disclose information in certain circumstances, including but not limited to:
| Limit | Example |
|---|---|
| Risk of serious harm | If there is an imminent risk of harm to self or others. |
| Abuse or neglect | Suspected abuse, neglect, or exploitation of a child, elder, or vulnerable adult, depending on applicable law. |
| Court/legal requirements | Court orders, subpoenas, or other legal mandates. |
| Medical emergency | Emergency circumstances requiring action to protect safety. |
Virtual Group Participation
If the group is held virtually, participants agree to:
| Expectation | Description |
|---|---|
| Private location | Join from a private space where others cannot overhear. |
| No recording | Not record, screenshot, photograph, or transcribe the group. |
| Headphones encouraged | Use headphones when possible to protect privacy. |
| Camera expectations | Follow the group's camera policy while recognizing that participants may need flexibility due to pain or fatigue. |
| Technology risks | Understand that online platforms carry privacy and technology risks despite reasonable safeguards. |
Ask Nomi may remove any participant from a program if we believe their behavior is disruptive, unsafe, disrespectful, or inconsistent with the purpose or guidelines of the group.
6. Beta Services
Our Services are currently in beta testing.
This means:
- Services are provided "as is" without guarantees
- Features may change, break, or be removed
- You may experience bugs or data loss
- We make no promises about availability or performance
Important: Keep your own backup of important health data. We are not responsible for data loss during beta.
7. Acceptable Use
You agree to use our Services responsibly and legally.
You will NOT:
- Violate any laws
- Harass or harm others
- Share false information
- Use bots or automated tools
- Try to hack or break our Services
- Share your account with others
- Misrepresent your age
We may suspend or terminate accounts that violate these rules.
8. Ownership
We own our Services, including:
- All software, code, and technology
- Design, graphics, and content
- Trademarks and branding
You own your data, including:
- Your health tracking information
- Your messages and content
- Files you upload
By using our Services, you give us permission to:
- Store and process your data to provide Services
- Use anonymized data to improve our products
- Display your data back to you
You can delete your data anytime.
9. Third-Party Services
Our Services may integrate with third-party apps like:
- Apple HealthKit
- Google Health Connect
- Wearable devices
When you use these integrations:
- You're subject to their terms and policies
- We're not responsible for their services
- You can disconnect them anytime
10. Fees
Our Services are currently free during beta.
In the future, we may:
- Introduce paid features or subscriptions
- We'll give you advance notice before charging
- You can cancel if you don't want to pay
11. Changes
We may change our Services or these Terms at any time.
For significant changes:
- We'll notify you by email or in-app
- Continued use means you accept the changes
- You can delete your account if you disagree
12. Termination
You can stop using our Services anytime by deleting your account.
We can suspend or terminate your account if:
- You violate these Terms
- You engage in harmful behavior
- Required by law
- We discontinue the Services
After termination:
- Your data will be deleted per our Privacy Policy
- You lose access to your account immediately
13. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS."
We make no promises about:
- Availability or reliability
- Accuracy of information
- Freedom from errors or bugs
- Meeting your specific needs
We are not liable for:
- Health outcomes or medical decisions
- Data loss or service interruptions
- Actions of other users
- Third-party services
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We are not responsible for any damages including:
- Lost profits or data
- Health issues or medical outcomes
- Service disruptions
- Any indirect or consequential damages
Our total liability to you is limited to $100 USD or the amount you paid us in the last 12 months, whichever is greater.
Since our Services are currently free, our maximum liability is $100.
15. General Terms
Governing Law
These Terms are governed by the laws of Delaware, USA.
Entire Agreement
These Terms and our Privacy Policy make up the complete agreement between us.
Severability
If any part of these Terms is found invalid, the rest remains in effect.
No Waiver
Our failure to enforce any right doesn't waive that right.
Assignment
You can't transfer these Terms. We can transfer them to affiliates or in a business sale.
16. Contact Us
Questions about these Terms?
Email: hello@asknomi.ai
Your Acknowledgment
By using Ask Nomi, you acknowledge that:
- You've read and agree to these Terms
- You've read our Privacy Policy
- You're 18 years or older
- You understand our Services are NOT medical advice
- You understand our Services are in beta and may have issues
- You accept the limitations and disclaimers in these Terms